2024-25 Annual Report
2024-25 Riverside County Regional Park and Open-Space District Annual Report
ANNUAL REPORT RIVERSIDE COUNTY REGIONAL PARK AND OPEN-SPACE DISTRICT 2024 - 2025
Knee High Naturalist Outdoor Education Program
R iv C o P arks . org
Gilman Historic Ranch & Wagon Museum
Board of Directors Jose Medina , District 1, Chair Karen Spiegel , District 2, Vice Chair Chuck Washington , District 3 V. Manuel Perez , District 4 Yxstian Gutierrez , District 5
County Executive Leadership Jeff Van Wagenen , County Executive Officer Juan Perez , Chief Operating Officer Charissa Leach , Assistant County Executive Officer – Public Works & Community Services Historical Commission Deborah Newton, District 1, Vice Chair
2025 National Association of Counties (NACo) Volunteers Merit Award RivCoParks Adopt-A-Trail Program 2025 National Association of Counties (NACo) Personnel Management, Employment and Training Putting People First - Careers with RivCoParks District Advisory Commission Jeff Greene , District 1 Mark Balys , District 1 Daniel Hake , District 2, Chair Bart Moreno , District 2 Thomas Giedroyce , District 3 Robin Reid , District 3 Bob Grady , District 4, Colorado River Valley Hugh Van Horn , District 4, Vice Chair Rudy Cruz Gutierrez II , District 4 Noah Valdivia , District 5 Nic Barth , District 5
2024 California Park & Recreation Society (CPRS) Marketing & Communications Award of Excellence Putting People First - Careers with RivCoParks 2024 California Park & Recreation Society (CPRS) Social Equity Award of Excellence Outdoor Equity Initiative 2025 California Public Information Officers (CAPIO) Special Event – Series EPIC Award Veterans Fishing Derby District Executive Leadership Kyla Brown , Parks Director/General Manager Robert Williams , Assistant Parks Director Dustin McLain , Chief - Parks & Resources Gaby Adame-Algrim , Chief - Planning, Development & Interpretation Michael Alferez , Fiscal Manager Awards
Don Williamson , District 2 Joyce Hohenadl , District 2 Kim Jarrell Johnson , District 2, Member-at-Large, Chair Bette Martland , District 3 Steve Lech, District 5
2025 California Trails and Greenways Event Merit Award Harford Springs Restoration Volunteer Events 2025 National Association of Counties (NACo) Parks and Recreation Best in Category RivCoParks Veterans Mental Health 2025 National Association of Counties (NACo) Parks and Recreation Merit Award RivCoParks Outdoor Equity Initiative 2025 National Association of Counties (NACo) Children and Youth Merit Award Knee High Naturalist
2025 National Association of County Park and Recreation Officials
(NACPRO) Marketing Putting People First - Careers with RivCoParks
Employee A.C.T.I.O.N.S. Awards
A DAPTABLE Jason Timme & Lindsey Drake
C OMMUNITY CENTRIC Mike Van Daele & Andy Mick
T EAMWORK
I NCLUSION
O UTSTANDING Rhonda Long & Loree Broderick
N ETWORKING Lynda Ramos & Jacquelyn Muller
S TEWARDSHIP
Josh Knisbell, Maggie Chavez & Christina Sanchez
Janae Pulido
Lori “L J” Juan
2 RivCoParks | 2024-2025 Annual Report
MESSAGE FROM THE GENERAL MANAGER
MISSION STATEMENT To preserve land with sensitive habitat or rich heritage within Riverside County and provide opportunities for the community to enjoy equitable access through recreation and education. VISION Serving our community through thoughtful and sustainable actions to inspire lifelong connections with RivCo parks, places, and programs.
RivCoParks Supporters and Friends,
The pages of this Annual Report highlight the many accomplishments achieved during the 2024–2025 year. Most notably, we broke ground on more than 36 capital projects, representing a $100 million investment in our regional parks and in the future of the Park District. These milestones are not only a reflection of the past year’s work but also a bold step toward meeting the growing needs of RivCo residents and visitors in the years ahead. Among the highlights you’ll find in this report are continued fiscal growth, achieved despite temporary park closures during construction periods; a significant increase in special events and visitor engagement, made possible through the Board of Supervisors’ general funding support; and the successful completion of 92% of our annual tactics. You’ll also see how our RivCoParks team continues to deliver on its mission: maintaining clean and safe open spaces, ensuring regional parks remain accessible and well resourced, and bringing life to our interpretive sites with new programs and activities. As you read through the accomplishments of the year, know that each metric represents the vision of our Board, the investment of our Commissioners, the steadfast support of the County Executive Office, and most importantly the dedication of more than 125 RivCoParks employees and 570 volunteers who show up every day to serve our community.
Shining Stars Employee of the Year Loree Broderick Admin Services Analyst II Business Operations Employee of the Year Shawn Huggard Park Maintenance Supervisor District Maintenance Team Volunteer of the Year Al Macias Idyllwild Regional Park General Manager’s Awards Employee Lindsey Drake Contract & Grants Analyst Planning & Development Volunteer Larry Zamora Rancho Jurupa Regional Park
We are proud of what we have achieved together and excited for the opportunities ahead.
Kyla Brown General Manager | Parks Director
RivCoParks | 2024-2025 Annual Report 3
Mayflower Regional Park
REGIONAL PARKS
PARK ATTENDANCE
TYPE OF USE
5%
1% <1%
48% 32% 5% 8%
CAMPING
36%
247,786
2%
<1%
42%
35% 42% 11% 5% 5%
DAY USE
408,299 total visitors
110,737
9%
FISHING 27%
46%
27%
49,776
6%
5%
1%
Hurkey Creek Park Rancho Jurupa Regional Park
Lake Skinner Recreation Area
Lake Cahuilla Veterans Regional Park
29% nights booked attendance-occupancy rate
<1%
Mayflower Regional Park
Idyllwild Regional Park
McCall Equestrian Campground
NATURE & HISTORIC SITES
SITE ATTENDANCE
TOTAL FIELD TRIP PARTICIPANTS
47%
14,246 total participants
36%
Idyllwild Nature Center
36%
48,554 total visitors
Santa Rosa Plateau Visitor Center
Gilman Historic Ranch & Museum Jensen Alvarado Ranch & Museum Hidden Valley Nature Center
11%
total number of programs/activities offered 506
29%
4%
2%
27%
2%
6%
4 RivCoParks | 2024-2025 Annual Report
PLANNING & DEVELOPMENT
24%
211 maintenance work orders completed
27 projects contracted
57%
36 planning & development projects in progress
snow play visitors (fewer snow days) 2,527
$165M value of active CIP projects
of fish stocked in lakes 50,100 pounds
29%
$45M
grant funding received
122,929 pounds of material recycled
15 active grants
Jensen-Alvarado Historic Ranch & Museum
snow play visitors (Idyllwild Nature Center) 416 total volunteer hours 16,660
Lake Cahuilla Veterans Regional Park Repavement Project RivCoParks | 2024-2025 Annual Report 5
Key positive impact negative impact
RIVER BOTTOM
332 Multi-Disciplinary Team engagements Santa Ana River
333 encampments documented
453 encampments cleared
3 individuals evacuated
8%
145 stolen & abandoned vehicles recovered
19%
5 Special District Events with Law Enforcement Agencies 142 warning citations issued
11%
223 OHV contacts
18,802 SARB patrol & cleanup hours
134%
75%
21 wildfires were responded to
42 contacts due to cooking fires/grills
446 tons of trash & debris removed
156 Multi-Disciplinary Team engagements San Jacinto River
Santa Ana River Bottom Patrol
6 RivCoParks | 2024-2025 Annual Report
OPEN-SPACE / NATURAL RESOURCES
MULTIPLE SPECIES HABITAT CONSERVATION PLAN MANAGEMENT
69%
160 gallons of hazmat cleaned up
68%
37 tons of trash & debris removed
91
OHV contacts
2
abandoned vehicles towed
78%
125 acres of invasive species removed
2 acres of illegal marijuana groves cleared
32 encampments cleared
14%
3,425 acres added
169 fence repairs 94 breached gates repaired
0.58 miles of new fence installed 6 gates installed
MSR
OPEN-SPACE
66%
58 OHV contacts
15.2 acres of invasive species removed 20 miles of roadside mowed 145 non-native grassland acres mowed
63 acres of invasive species removed 7.4 miles of roadside mowed 11.9 acres of invasive species treated
130%
110 vehicles removed from SAR
38 warning citations issued
89 acres of oak woodland surveyed for Goldspotted Oak Borer
1,250 patrol hours
RivCoParks | 2024-2025 Annual Report 7
15
215
1
2
4
60
3
6
5
62
7
8
60
11
10
9
79
91
243
215
12
17
15
15
16
13
74
18
14
74
111
74
22
215
20
21
15
23
79
19
27
74
24
28
29
371
86
25
26
Wildlife Areas (open-space)
Nature Centers
Historic Sites
Campgrounds
Other Park Facilities
13 14
1
7
DOUBLE BU KABIAN RE
SANTA ANA RIVER WILDLIFE AREA JENSEN-ALVARADO HISTORIC RANCH & MUSEUM
GILMAN HISTORIC RANCH & WAGON MUSEUM
2 3 4 5 6
8
HIDDEN VALLEY WILDLIFE AREA HIDDEN VALLEY NATURE CENTER CRESTMORE MANOR
15 LAWLER AL LAWLER LO 16 17 IDYLLWILD
BOX SPRINGS MOUNTAIN RESERVE PARK HEADQUARTERS
9 10
RANCHO JURUPA REGIONAL PARK
SAN TIMOTEO CANYON SCHOOLHOUSE
11
HARFORD SPRINGS RESERVE
NORTON YOUNGLOVE RESERVE
IDYLLWILD
12
18
TRAILS ATTENDANCE
1% Harford Springs Reserve
27 16% Santa Ana R 14% Salt Creek Reg 11% Idyllwild Nature C
53%
$68,935 collected via Iron Ranger QR codes
160,592 total trail users
Kabian Park Playground Update
8 RivCoParks | 2024-2025 Annual Report
198
120
201
638
95
30
140
Salton Sea
Top 5 out-of-state visitors
19
SANTA ROSA PLATEAU VISITOR CENTER
UTTE RESERVE ESERVE / PARK LPINE CABINS ODGE
McCALL MEMORIAL PARK IODINE SPRINGS RESERVE MULTI-SPECIES RESERVE
SYLVAN MEADOWS 26 27
ALAMOS SCHOOLHOUSE NATURE CENTER
21
HURKEY CREEK PARK 22 23
LAKE SKINNER RECREATION AREA
30 29 28
JOHNSON RANCH RESERVE
D NATURE CENTER
LAKE CAHUILLA VETERANS REGIONAL PARK
SANTA ROSA PLATEAU ECOLOGICAL RESERVE
MAYFLOWER REGIONAL PARK
D REGIONAL PARK
440 average trail users per day
7% Box Springs Mountain Reserve River Trail gional Trail Center
31% Santa Rosa Plateau Ecological Reserve
Hurkey Creek Playground Update
RivCoParks | 2024-2025 Annual Report 9
FINANCE
ANNUAL PROPERTY TAX REVENUES
2025
$12,000,000
2024
$10,000,000
2023
2021
2022
$8,000,000
$6,000,000
$4,000,000
$2,000,000
$ -
Property Tax Revenue has shown steady growth over the last five years, funding core services of the District.
REGIONAL PARK ANNUAL REVENUES
$3,000,000
SKN
SKN
$2,500,000
SKN
SKN
SKN
RJU
$2,000,000
RJU
RJU
RJU
RJU
$1,500,000
$1,000,000
MTP
MTP
MTP
MTP
MTP
CAH
CAH
CAH
BLY
CAH
BLY
CAH
$500,000
BLY
BLY
BLY
$ -
FY 2021
FY 2022
FY 2023
FY 2024
FY 2025
Blythe Parks
Mountain Parks
Lake Cahuilla Park
Rancho Jurupa Park
Lake Skinner
NATURE & HISTORIC SITE REVENUES
$200,000
IDYNC
IDYNC
$150,000
SRPVC
IDYNC
IDYNC
JEN
SRPVC
$100,000
IDYNC
JEN
SRPVC
SRPVC
JEN
HVNC
SRPVC
$50,000
JEN
HVNC
HVNC
GLM
GLM
GLM
HVNC
GLM
GLM HVNC JEN
$ -
FY 2021
FY 2022
FY 2023
FY 2024
FY 2025
Gilman Ranch Historic Museum Idyllwild Nature Center
Hidden Valley Nature Center Santa Rosa Plateau Eco Reserve
Jensen-Alvarado Ranch/Museum
10 RivCoParks | 2024-2025 Annual Report
REVENUES VS EXPENDITURES ANNUALLY
$60,000,000
REV
EXP
$50,000,000
$40,000,000
$30,000,000
REV
EXP
REV
EXP
REV
REV
$20,000,000
EXP
EXP
$10,000,000
NET
NET
NET
NET
NET
$ -
($10,000,000)
FY 2021
FY 2022
FY 2023
FY 2024
FY 2025
Revenues
Expenditures
Net Gain / Loss
RESERVE FUND BALANCE BREAKDOWN YEAR-END 2024-2025
MCCOY SOLAR FUNDS (MAYFLOWER SEWER PROJECT)
HABITAT & OPEN-SPACE MGMT $269,810 COMMISSION FUND BALANCES (F & G-DAC-HISTCOMM)
$105,469
PARK RESIDENCES FUND
$404,029
$406,329
CONTRACT SERVICES
LAKE SKINNER OPERATING RESERVE
$718,881
$1,291,233
REAL ESTATE SALES / INSURANCE PROCEEDS
$2,311,320
SANTA ANA RIVER TRAIL PROJECT (ACOE & RCTC DEPOSITS)
SANTA ANA RIVER MITIGATION CREDITS
$3,284,773
$3,710,802
CIP RESERVE BALANCE
$5,174,623
OPERATING RESERVE
$15,344,354
Committed
Restricted Program Money
Restricted (Capital Project Funds)
RivCoParks | 2024-2025 Annual Report 11
BUSINESS OPERATIONS
GUEST SERVICES
Our Guest Services Team at the iconic Crestmore Manor.
212
695 contact us inquiries
external events permitted
96% satisfaction rating on surveys
PASS
LIBRARY PASS PROGRAM
36 new passes
59%
12,518 calls received
277 RivCoSalutes passes
88 library pass uses
12 RivCoParks | 2024-2025 Annual Report
SPECIAL EVENTS
29%
13,020 special event participants 29 special events
25%
Outdoor Explore Event at Lake Cahuilla Veterans Regional Park
MARKETING
6%
9%
4%
37,196 social media followers
425 work order tickets completed
7,800,240 marketing touchpoints
VOLUNTEER SERVICES
38%
16 cleanup projects completed
572 District volunteers
volunteer hours for events & Adopt-A-Trail
total District volunteer hours
5 8,
4 9 1
2,
4 3 3
$2.34M value of volunteer hours
RivCoParks | 2024-2025 Annual Report 13
TACTICS
“Tactics” are the specific adopted goals, or items, to be achieved during the year.
Accomplished + Continue to Enter Into Agreements with Local Jurisdictions and Partners to Maintain Trails + Develop a Revenue Growth Strategy for Crestmore Manor Event Center + Recommend Strategic Priorities for the Riverside County Parks Foundation that Align with and Support the Needs of the District + Develop Programming and Revenue Growth Strategy for Nature Centers and Historic Sites + Continue to Improve Overall Grant Readiness + Successfully Bid All ARPA Projects to Ensure Compliance with Federal Funding Regulations + Implement RivCoParks-Specific Training Program within RivCoTalent + Increase Staff Participation in Local and Regional Trainings + Encourage Employees to Obtain Certifications/Licenses that Enhance Their Skillset and Benefit RivCoParks + Develop Health and Wellness Initiatives for Employees + Develop District-Wide Database for Inspection Reports and Evaluations + Implement the Use of New Technologies Across Park and Natural Resource Operations + Use Financial Data to make Real-Time Decisions for Personnel Needs, Services, and Operational Expenditures + Review All Policies and Ordinances and Update as Necessary to Maximize District Effectiveness
+ Utilize ServiceNow for Non-Capital Asset Management Tracking + Utilize Trail Data to Identify Maintenance and Patrol Needs + Utilize Customer Data to Develop and Expand DEIA Goals + Expand EAO to Increase Access Across the County + Implement Strategic Communications and Marketing Plan
+ Enhance Communication and User Experience by Improving Website Design and Contact + Identify Components and Develop Scope for a RivCoParks-Specific Climate Action Plan + Establish Baseline Environmental Sustainability Metrics for Annual Balanced Scorecard Tracking
In Progress − Update Volunteer Training Manual and Volunteer Management Policies − Complete an Evaluation and Recertification of the Santa Ana River Mitigation Bank
14 RivCoParks | 2024-2025 Annual Report
BALANCED SCORECARD
FY 24-25
YEAR
FY 22-23
FY 23-24
DASHBOARD
TARGET
RESULTS
CUSTOMER SATISFACTION Customer Service Satisfaction Rating
• • • • • • • • • • • • • • • • • • • • • • • • • • • •
96%
97%
95%
96%
Satisfaction Surveys Collected
2,416
5,389
5,000
6,267
Marketing Touchpoints
37,082,587
7,519,900
4,000,000
7,800,240
Occupancy Rate of Campgrounds
31%
31%
32%
29%
21,314
23,318
Annual Education Program Participants
37,000
28,991
*
9,315
Outdoor Equity Participants
2,000
13,020
FINANCIAL SUSTAINABILITY Fee Based Revenue
$9,108,849
$12,267,289
$12,417,869
$12,039,550
Capital Improvement Program Met
65%
100%
80%
52%
Operational Reserves
94.9%
77%
30%
74.1%
Budget vs Actuals
85%
75%
100%
62%
Value of Volunteers
$2,074,992
$2,200,000
$2,500,000
$2,347,828
Active Partnership Agreements
4
4
4
4
OPERATIONAL EFFICIENCY CAPRA Standards Current
154
154
154
154
Tactics Completed
14
19
24
22
FTE per 10,000 acres
*
11.1
11.3
11.8
Policies and Procedures Updated
*
*
25%
13%
Dashboards Developed/in use
*
*
3
8
EMPLOYEE INVESTMENT Staff Readiness Index
86%
87%
>90%
92%
N/A
*
Employee Safety Index
*
90%
Performance Evaluations on Time
97%
92%
100%
99%
Training Hours
2,430
2,208
2,100
2,722
Recognition Events
5
6
5
6
Internal Promotions
*
*
N/A
19
Employee Engagement
*
*
85%
93%
ENVIRONMENTAL SUSTAINABILITY Acres Under Management
102,581
105,700
102,400
105,828
Regional Trails Miles
185
185
185
188
Water Usage Reduction (CCF)
*
*
N/A
111,608
Volume of Recyclable Materials Diverted from Landfills (lbs)
*
*
188,000
122,929
* • • 90% or better than target • 80% to 89% of target • 79% or less than target * Not previously recorded * 120 483
Tons of Waste Collected During Clean-up Activities (Tons)
RivCoParks | 2024-2025 Annual Report 15
Lake Cahuilla Veterans Regional Park Groundbreaking Ceremony
RIVCOPARKS.ORG 4600 Crestmore Road, Jurupa Valley, CA 92509 800.234.7275
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